The aim of the present study was to investigate the role of mindfulness -«an awareness that emerges through paying attention on purpose, in the present moment and non-judgementally to the experience that unfolds moment by moment (Kabat-Zinn, 2003)» - on workers' wellbeing, seeing it as personal resource in the Job Demands-Resources model. It was hypothesized that mindfulness may buffer the impact of surface acting, seen as job demand, on emotional exhaustion. It was also hypothesized that mindfulness may act a negative and indirect effect on emotional exhaustion through the mediation of reduced surface acting and a positive and indirect effect on work engagement as well, enhancing the perception of support from colleagues and supervisors. The results of the study, carried out on a sample of 316 employees of an Italian supermarket chain, confirmed the hypotheses. Implications for future research are discussed. The results suggest the importance of developing mindfulness in organizations in order to promote workers' well-being, because it enables them to cope with, or reduce, job demands and to increase job resources, which in turn enhance motivation at work.

Sono presente qui e ora, e sto bene! - Il ruolo della mindfulness nel Job Demands - Resources Model

Vignoli, Michela;PETRUZZIELLO, GERARDO;Guglielmi, Dina
2016

Abstract

The aim of the present study was to investigate the role of mindfulness -«an awareness that emerges through paying attention on purpose, in the present moment and non-judgementally to the experience that unfolds moment by moment (Kabat-Zinn, 2003)» - on workers' wellbeing, seeing it as personal resource in the Job Demands-Resources model. It was hypothesized that mindfulness may buffer the impact of surface acting, seen as job demand, on emotional exhaustion. It was also hypothesized that mindfulness may act a negative and indirect effect on emotional exhaustion through the mediation of reduced surface acting and a positive and indirect effect on work engagement as well, enhancing the perception of support from colleagues and supervisors. The results of the study, carried out on a sample of 316 employees of an Italian supermarket chain, confirmed the hypotheses. Implications for future research are discussed. The results suggest the importance of developing mindfulness in organizations in order to promote workers' well-being, because it enables them to cope with, or reduce, job demands and to increase job resources, which in turn enhance motivation at work.
2016
Vignoli, Michela; Petruzziello, Gerardo; Guglielmi, Dina
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11585/621994
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