Product-Service System (PSS) allows creating new business opportunities for companies, but also new challenges. The research defines a user-centred design methodology for PSS, which includes user-centred practices to investigate the users’ needs and virtual prototyping to create immersive and interactive virtual mock-ups able to simulate the product-service behaviours for the evaluation of the user experience. An industrial case study is presented and the benefits in respect to traditional methods are demonstrated.
User-centred approach for product-service design using virtual mock-ups / PERUZZINI, MARGHERITA; Marilungo, Eugenia. - ELETTRONICO. - 84:(2016), pp. 1805-1814. (Intervento presentato al convegno 14th International Design Conference, DESIGN 2016 tenutosi a Cavtat, Dubrovnik, Croatia nel 16-19 May, 2016).
User-centred approach for product-service design using virtual mock-ups
PERUZZINI, MARGHERITA;
2016
Abstract
Product-Service System (PSS) allows creating new business opportunities for companies, but also new challenges. The research defines a user-centred design methodology for PSS, which includes user-centred practices to investigate the users’ needs and virtual prototyping to create immersive and interactive virtual mock-ups able to simulate the product-service behaviours for the evaluation of the user experience. An industrial case study is presented and the benefits in respect to traditional methods are demonstrated.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
