COVID-19 gave rise to discussions around designing for life during the pandemic, in particular related to health, leisure and education. In 2020, an online survey aimed at university students (N=225) pointed the authors to various challenges related to well-being in terms of studying, socializing, community, and safety during the COVID-19 pandemic. These results shaped the crowdsensing-enabled service design of a mobile application, Tecnico GO!, aimed at supporting students' well-being. Considering the constant changing context caused by the pandemic, we present a study conducted during the academic year 2021-2022 and if/how the App's features continue to respond to student's needs. The evaluation of the App focused on 12 semi-structured interviews and think-aloud protocols. Findings cluster around three themes: a) Supporting the study experience; b) Building a sense of community; c) Improving gamification for better participation. Discussion elaborates on the student's perceptions around well-being during pandemics. Students' insights of the App are overall positive and highlight that crowdsensing-enabled design does contribute to learning, community and safety, but the gamification as currently deployed does not.
Ma S., Ferreira M., Nicolau H., Prandi C., Esteves A., Nunes N.J., et al. (2022). Catering for Students' Well-being during COVID-19 Social Distancing: A Case Study from a University Campus. Association for Computing Machinery [10.1145/3524458.3547261].
Catering for Students' Well-being during COVID-19 Social Distancing: A Case Study from a University Campus
Prandi C.;
2022
Abstract
COVID-19 gave rise to discussions around designing for life during the pandemic, in particular related to health, leisure and education. In 2020, an online survey aimed at university students (N=225) pointed the authors to various challenges related to well-being in terms of studying, socializing, community, and safety during the COVID-19 pandemic. These results shaped the crowdsensing-enabled service design of a mobile application, Tecnico GO!, aimed at supporting students' well-being. Considering the constant changing context caused by the pandemic, we present a study conducted during the academic year 2021-2022 and if/how the App's features continue to respond to student's needs. The evaluation of the App focused on 12 semi-structured interviews and think-aloud protocols. Findings cluster around three themes: a) Supporting the study experience; b) Building a sense of community; c) Improving gamification for better participation. Discussion elaborates on the student's perceptions around well-being during pandemics. Students' insights of the App are overall positive and highlight that crowdsensing-enabled design does contribute to learning, community and safety, but the gamification as currently deployed does not.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
