Using a quota panel of the adult Italian population (N = 1,192), we conducted a two-wave longitudi- nal study to analyse how and why the COVID- 19 crisis affected Italians’ trust in institutions. Between May-June 2019 (before COVID-19) and April 2020 (the peak of the pandemic), trust in political institutions (political parties, parlia- ment, and local administrations) and in super partes national institutions (the President of the Republic, the judiciary, and the police) increased, whereas trust in international institutions (the European Union and the United Nations) decreased. A mediation model showed that anxi- ety and collective angst were positively associated with seeking information about COVID-19 from institutional and relational sources. In turn, seek- ing information from institutional sources further increased trust in institutions, whereas seeking information from social media and friends did not. The same pattern held for trust in epistemic authorities (the national health care system, civil protection and scientists), which was measured only in the second wave. These results suggest that it is extremely important to pay attention to public communication strategies, as they play a crucial role in transforming individual and collective distress in times of crisis into trust in institutions, even net of the effect of information from rela- tional sources. The strengths and limitations of the study are discussed, and directions for possible future research are suggested.

How and why is the COVID-19 crisis impacting trust in institutions? A two-wave longitudinal study in Italy / Nicoletta Cavazza, Silvia Russo, Pasquale Colloca, Michele Roccato. - In: PSICOLOGIA SOCIALE. - ISSN 1827-2517. - STAMPA. - 17:3(2022), pp. 341-358.

How and why is the COVID-19 crisis impacting trust in institutions? A two-wave longitudinal study in Italy

Pasquale Colloca;
2022

Abstract

Using a quota panel of the adult Italian population (N = 1,192), we conducted a two-wave longitudi- nal study to analyse how and why the COVID- 19 crisis affected Italians’ trust in institutions. Between May-June 2019 (before COVID-19) and April 2020 (the peak of the pandemic), trust in political institutions (political parties, parlia- ment, and local administrations) and in super partes national institutions (the President of the Republic, the judiciary, and the police) increased, whereas trust in international institutions (the European Union and the United Nations) decreased. A mediation model showed that anxi- ety and collective angst were positively associated with seeking information about COVID-19 from institutional and relational sources. In turn, seek- ing information from institutional sources further increased trust in institutions, whereas seeking information from social media and friends did not. The same pattern held for trust in epistemic authorities (the national health care system, civil protection and scientists), which was measured only in the second wave. These results suggest that it is extremely important to pay attention to public communication strategies, as they play a crucial role in transforming individual and collective distress in times of crisis into trust in institutions, even net of the effect of information from rela- tional sources. The strengths and limitations of the study are discussed, and directions for possible future research are suggested.
2022
How and why is the COVID-19 crisis impacting trust in institutions? A two-wave longitudinal study in Italy / Nicoletta Cavazza, Silvia Russo, Pasquale Colloca, Michele Roccato. - In: PSICOLOGIA SOCIALE. - ISSN 1827-2517. - STAMPA. - 17:3(2022), pp. 341-358.
Nicoletta Cavazza, Silvia Russo, Pasquale Colloca, Michele Roccato
File in questo prodotto:
File Dimensione Formato  
How_and_why.pdf

accesso riservato

Tipo: Versione (PDF) editoriale
Licenza: Licenza per accesso riservato
Dimensione 292.76 kB
Formato Adobe PDF
292.76 kB Adobe PDF   Visualizza/Apri   Contatta l'autore

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11585/902436
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? 1
social impact