Intellectual capital, organizational performance and innovation: evidence from performing arts

Building on an in-depth understanding of the constituting elements of intellectual capital in creative industries, this study provides theoretical insights on the major drivers of organizational performance and innovation capabilities for performing arts organizations. More specifically, it: 1) adopts an intellectual capital framework to explain organizational performance and innovation in the creative industries in general and performing arts in particular; 2) refines extant models explaining organizational performance in the creative industries by proposing brand-new research hypotheses that suggest how intellectual capital affects both the performance and the innovation capabilities of a specific subset of performing arts organizations: opera companies; 3) provides a valid tool to test the aforementioned hypotheses. By adopting a qualitative approach to the study of performing arts organizations, this paper: 1) develops new (and refines extant) hypotheses on the relationships between intellectual capital attributes and on one hand the dimensions of performance typical in the performing arts (financial, commercial, artistic) and on the other hand the types of innovation that can take place in the operatic sector; 2) generates a questionnaire useful to empirically test the aforementioned hypotheses and model .