Social media represents for public administration an important area to experiment forms of democratic innovation, however this potentiality is often unexplored. This article, with a focus on the case of the city of Bologna aims to explore 1) whether and how public communication practices enhanced in local participatory processes can support a substantial form of participation; 2) which roles social media specifically play in enhancing a participatory environment; 3) which kind of dynamics of interaction emerge between public administration and citizens and the challenges which need to be addressed by a public communication oriented to the public engagement.

Giulia Allegrini, Stefano Spillare (2021). Public Communication and the Role of Social Media in Enhancing Democratic Innovation: the Case of the City of Bologna. SOCIOLOGIA DELLA COMUNICAZIONE, 61, 109-126 [10.3280/SC2021-061008].

Public Communication and the Role of Social Media in Enhancing Democratic Innovation: the Case of the City of Bologna

Giulia Allegrini
;
Stefano Spillare
2021

Abstract

Social media represents for public administration an important area to experiment forms of democratic innovation, however this potentiality is often unexplored. This article, with a focus on the case of the city of Bologna aims to explore 1) whether and how public communication practices enhanced in local participatory processes can support a substantial form of participation; 2) which roles social media specifically play in enhancing a participatory environment; 3) which kind of dynamics of interaction emerge between public administration and citizens and the challenges which need to be addressed by a public communication oriented to the public engagement.
2021
Giulia Allegrini, Stefano Spillare (2021). Public Communication and the Role of Social Media in Enhancing Democratic Innovation: the Case of the City of Bologna. SOCIOLOGIA DELLA COMUNICAZIONE, 61, 109-126 [10.3280/SC2021-061008].
Giulia Allegrini; Stefano Spillare
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11585/846977
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