Under-stress organizations: the emotional resource

The paper explores organizational identification antecedents and consequences within two business firms facing a new information technology system adoption (first study) and a change management program (second study). We discover that emotions play a significant role on reinforcing organizational identification during high pressure periods, besides confirming the positive role of well-known images in the organizational identification literature (e.g., perceived organizational identity). Moreover, both studies highlight strong evidence of positive extra role behaviors and attitudes, enlarging the scope of the extant literature. Structural equation models were used to test hypothesis on samples of 1442 (first study) and 2528 (second study) employees belonging to two Italian companies operating on a global scale.