This papers proposes an refinement of the taxonomy of mobile apps in tourism roposed by Kennedy-Eden and Gretzel (2012) from two perspectives: a taxonomy on what services travel-related apps provide to the user and a taxonomy based on the functionalities. The taxonomies provide insights into app development trends as well as gaps in the mobile app landscape. A few emblematic case studies from European cities are analysed. Managerial and policy making implications are provided.
Mariani MM, Di Felice M (2015). Mobile applications in tourism: a taxonomy an case studies. INTERNATIONAL CONFERENCE ON TOURISM MANAGEMENT AND TOURISM RELATED ISSUES, 5, 3-36.
Mobile applications in tourism: a taxonomy an case studies
MARIANI, MARCELLO MARIA;Di Felice M.
2015
Abstract
This papers proposes an refinement of the taxonomy of mobile apps in tourism roposed by Kennedy-Eden and Gretzel (2012) from two perspectives: a taxonomy on what services travel-related apps provide to the user and a taxonomy based on the functionalities. The taxonomies provide insights into app development trends as well as gaps in the mobile app landscape. A few emblematic case studies from European cities are analysed. Managerial and policy making implications are provided.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.