In a context marked by information overload and disorder, GenAI emerges as an ambivalent tool: on one hand, it amplifies those same risks; on the other, it fosters new practices of information management and personalization. This contribution ex-amines, through a quantitative survey of GenZ university students, the level of knowledge, perceptions, and usage patterns of GenAI, with particular focus on in-formation management and potential dependence. The findings reveal widespread but superficial use, shaped by both enthusiasm and caution, alongside a GenAI-first approach reflecting persistent heuristics and cognitive biases
Spillare, S., Bonazzi, M. (2025). GenAI e gestione dell’informazione nella GenZ: tra diffidenza e dipendenza. SOCIOLOGIA DELLA COMUNICAZIONE, 69, 161-179.
GenAI e gestione dell’informazione nella GenZ: tra diffidenza e dipendenza
Stefano Spillare
Primo
Conceptualization
;Michele BonazziSecondo
Investigation
2025
Abstract
In a context marked by information overload and disorder, GenAI emerges as an ambivalent tool: on one hand, it amplifies those same risks; on the other, it fosters new practices of information management and personalization. This contribution ex-amines, through a quantitative survey of GenZ university students, the level of knowledge, perceptions, and usage patterns of GenAI, with particular focus on in-formation management and potential dependence. The findings reveal widespread but superficial use, shaped by both enthusiasm and caution, alongside a GenAI-first approach reflecting persistent heuristics and cognitive biasesI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.


