Empowering Patients Through Data: Usability and UX of a Healthcare Visualization Tool

The COVID-19 pandemic has highlighted the urgent need for a stronger and more immediate connection between doctors and patients, with some scenarios requiring real-time communication. In this context, the design of intuitive and accessible healthcare systems becomes crucial in bridging the gap between medical professionals and patients. These systems must not only facilitate seamless interaction but also empower patients with clear and comprehensible data visualizations of their vital signs. By enabling individuals to better understand their health status, these solutions support more informed decision-making, ultimately fostering a more proactive and engaged approach to personal well-being. This study aims to analyze a case study in this field to assess whether simple and intuitive systems lead to higher usability and an improved user experience (UX), while also ensuring that patients maintain a high level of awareness of their medical data.