Adapting mental health needs analysis activities to online and hybrid methods: Lessons learned during Covid-19

In response to the shift to remote work due to COVID-19, the challenges and opportunities of conducting mental health needs analysis activities via online and hybrid methods were explored, along with the influences on task-technology adaptations. Through online focus group interviews, the findings have revealed that the type of task performed and situational factors influenced the experience of challenges and opportunities. More opportunities were associated with dyadic activities, whereas challenges were particularly salient within group activities. Only adaptations aimed at enhancing opportunities and resources were continued long-term. Implications for Information Systems theory and organizational practice are discussed.