The present study explores the relationship between the speech act of complaining and the perception of (im)politeness. 12 Spanish learners of Italian as L2 and 6 native speakers have been engaged in 4 role-plays eliciting complaints. Their performances were audio-recorded. A perception test containing participants’ complaints was submitted to 60 native speakers of Italian. These listened to a complaint, knowing the context and the purpose of the speaker, and judged the complainer’s tone in terms of politeness, aggressiveness and appropriateness to the context, on a scale from 0 to 10. Results show that in most situations learners’ tone is perceived as rather polite and a little bit aggressive, but that it is not sufficiently appropriate to the context in which it is used.
Paone E (2021). Yo arrabbiata perché la cocina è sporca e niente caffè". Aggressività e cortesia percepita nelle proteste di apprendenti di italiano L2. Venezia : SAIL.
Yo arrabbiata perché la cocina è sporca e niente caffè". Aggressività e cortesia percepita nelle proteste di apprendenti di italiano L2
Paone E
2021
Abstract
The present study explores the relationship between the speech act of complaining and the perception of (im)politeness. 12 Spanish learners of Italian as L2 and 6 native speakers have been engaged in 4 role-plays eliciting complaints. Their performances were audio-recorded. A perception test containing participants’ complaints was submitted to 60 native speakers of Italian. These listened to a complaint, knowing the context and the purpose of the speaker, and judged the complainer’s tone in terms of politeness, aggressiveness and appropriateness to the context, on a scale from 0 to 10. Results show that in most situations learners’ tone is perceived as rather polite and a little bit aggressive, but that it is not sufficiently appropriate to the context in which it is used.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.