A Joint Evaluation Methodology for Service Quality and User Privacy in Location Based Systems

Pervasive and ubiquitous applications provide novel and exciting services leveraging on a multitude of data obtained from people’s devices, adapting the computation to the context in which the user currently is. This improves the service quality of these applications, which can provide a more tailored configuration of the application itself depending on the user context and needs. In these scenarios privacy is of paramount importance, since users must be also be protected against the misuse of their personal data. Analyzing ubiquitous systems in terms of service quality and privacy issues is however a challenging task, due to the heterogeneity of the possible attacks, which makes it difficult to compare two applications. In this paper we propose a novel methodology to jointly evaluate the service quality and the privacy issues in ubiquitous applications in an extensible and comparable way, building on the data available in each part of the system to be analyzed, and defining service qualities and privacy issues so that they can be easily re-used in other analyses. Our evaluation on a candidate application highlights the benefits of our proposal, showing the dependency between privacy levels and service quality, and paving the way for a novel methodology for the definition of these scenarios.