Purpose The purpose of this paper is to explore the behavioural determinants of work-related beneÕts claimants’ training behaviours and to suggest ways to improve claimants’ compliance with training referrals. Design/methodology/approach Qualitative interviews were conducted with 20 Jobcentre Plus staà and training providers, and 60 claimants. Claimants were sampled based on whether or not they had been mandated to training and whether or not they subsequently participated. Along with general Õndings, diàerences between these groups are highlighted. Findings Claimants’ behaviours are aàected by their capabilities, opportunities, and motivations in interrelated ways. Training programmes should appreciate this to better ensure claimants’ completion of training programmes.
Behavioural insights into benefits claimants' training / Gloster R; Buzzeo J; Cox A; Bertram C; Tassinari A; Schmidtke KA; Vlaev I. - In: EDUCATION & TRAINING. - ISSN 0040-0912. - ELETTRONICO. - 60:1(2018), pp. 54-68. [10.1108/ET-10-2016-0155]
Behavioural insights into benefits claimants' training
Tassinari A;
2018
Abstract
Purpose The purpose of this paper is to explore the behavioural determinants of work-related beneÕts claimants’ training behaviours and to suggest ways to improve claimants’ compliance with training referrals. Design/methodology/approach Qualitative interviews were conducted with 20 Jobcentre Plus staà and training providers, and 60 claimants. Claimants were sampled based on whether or not they had been mandated to training and whether or not they subsequently participated. Along with general Õndings, diàerences between these groups are highlighted. Findings Claimants’ behaviours are aàected by their capabilities, opportunities, and motivations in interrelated ways. Training programmes should appreciate this to better ensure claimants’ completion of training programmes.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
