De la vision à l’action: la performance dans les entreprises d’insertion du Québec

Work integration social enterprises (WISE), born in the 1980s, are actors in the social-economy field whose mission is the socio-professional integration of various groups (youth and women, notably). In this article, we present the challenges of performance management for such organizations, which have to realize a sort of hybridization, as they have to simultaneously ensure production and productivity while fulfilling their social mission, which consists of training and professional integration. The research for this article was based on interviews with the managers and workers of nine social enterprises in Québec.