Performance management practices and the drivers of business performance

This study reports an investigation of the effect of performance management and Human Resource (HR) practices on performance. Drawing on ten case studies across a range of small medium and large companies in the UK, we report the key people management practices that were being used and which of these practices were believed to deliver better business performance. The findings highlighted the importance of objects, goals and targets, so we went onto further investigate our findings using a survey and published financial data. The findings highlight the interaction between performance management and HR practices as drivers of business performance.