Government information system failures are filling not only newspapers but also parliamentary and administrative reports. This article deals with a case in which information and communication technologies (ICT)–related failure claimed by the media influenced the parliamentary agenda, and intra-governmental relations. Drawing on a narrative analysis of a Dutch parliamentary commission’s hearings, it argues that the way the issue was initially framed by the media and then adopted, un-problematized, by Parliament steered the direction of action toward specific administrative solutions, thus shaping the landscape of possible organizational alliances. The article recommends a proactive role of parliaments in framing ICT projects.
Birth of a Failure: Consequences of Framing ICT Projects for the Centralization of Inter-Departmental Relations / Annalisa Pelizza; Robert Hoppe. - In: ADMINISTRATION & SOCIETY. - ISSN 0095-3997. - STAMPA. - 50:1(2018), pp. 101-130. [10.1177/0095399715598343]
Birth of a Failure: Consequences of Framing ICT Projects for the Centralization of Inter-Departmental Relations
Annalisa Pelizza
;
2018
Abstract
Government information system failures are filling not only newspapers but also parliamentary and administrative reports. This article deals with a case in which information and communication technologies (ICT)–related failure claimed by the media influenced the parliamentary agenda, and intra-governmental relations. Drawing on a narrative analysis of a Dutch parliamentary commission’s hearings, it argues that the way the issue was initially framed by the media and then adopted, un-problematized, by Parliament steered the direction of action toward specific administrative solutions, thus shaping the landscape of possible organizational alliances. The article recommends a proactive role of parliaments in framing ICT projects.File | Dimensione | Formato | |
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