This paper introduces an open, interoperable, and cloud-computing-based citizen engagement platform for the management of administrative processes of public administrations, which also increases the engagement of citizens. The citizen engagement platform is the outcome of a 3-year Italian national project called PRISMA (Interoperable cloud platforms for smart government; http://www.ponsmartcitiesprisma.it/). The aim of the project is to constitute a new model of digital ecosystem that can support and enable new methods of interaction among public administrations, citizens, companies, and other stakeholders surrounding cities. The platform has been defined by the media as a flexible ( enable the addition of any kind of application or service) and open ( enable access to open services) Italian "cloud" that allows public administrations to access to a vast knowledge base represented as linked open data to be reused by a stakeholder community with the aim of developing new applications ("Cloud Apps") tailored to the specific needs of citizens. The platform has been used by Catania and Syracuse municipalities, two of the main cities of southern Italy, located in the Sicilian region. The fully adoption of the platform is rapidly spreading around the whole region (local developers have already used available application programming interfaces (APIs) to create additional services for citizens and administrations) to such an extent that other provinces of Sicily and Italy in general expressed their interest for its usage. The platform is available online and, as mentioned above, is open source and provides APIs for full exploitation.

An Innovative, Open, Interoperable Citizen Engagement Cloud Platform for Smart Government and Users' Interaction / Recupero DR, Castronovo M, Consoli S, Costanzo T, Gangemi A, Grasso L, Lodi G, Merendino G, Mongiovi M, Presutti V, Rapisarda SD, Rosa S, Spampinato E. - In: JOURNAL OF THE KNOWLEDGE ECONOMY. - ISSN 1868-7865. - STAMPA. - 7:2(2016), pp. 388-412. [10.1007/s13132-016-0361-0]

An Innovative, Open, Interoperable Citizen Engagement Cloud Platform for Smart Government and Users' Interaction

GANGEMI, ALDO
2016

Abstract

This paper introduces an open, interoperable, and cloud-computing-based citizen engagement platform for the management of administrative processes of public administrations, which also increases the engagement of citizens. The citizen engagement platform is the outcome of a 3-year Italian national project called PRISMA (Interoperable cloud platforms for smart government; http://www.ponsmartcitiesprisma.it/). The aim of the project is to constitute a new model of digital ecosystem that can support and enable new methods of interaction among public administrations, citizens, companies, and other stakeholders surrounding cities. The platform has been defined by the media as a flexible ( enable the addition of any kind of application or service) and open ( enable access to open services) Italian "cloud" that allows public administrations to access to a vast knowledge base represented as linked open data to be reused by a stakeholder community with the aim of developing new applications ("Cloud Apps") tailored to the specific needs of citizens. The platform has been used by Catania and Syracuse municipalities, two of the main cities of southern Italy, located in the Sicilian region. The fully adoption of the platform is rapidly spreading around the whole region (local developers have already used available application programming interfaces (APIs) to create additional services for citizens and administrations) to such an extent that other provinces of Sicily and Italy in general expressed their interest for its usage. The platform is available online and, as mentioned above, is open source and provides APIs for full exploitation.
2016
An Innovative, Open, Interoperable Citizen Engagement Cloud Platform for Smart Government and Users' Interaction / Recupero DR, Castronovo M, Consoli S, Costanzo T, Gangemi A, Grasso L, Lodi G, Merendino G, Mongiovi M, Presutti V, Rapisarda SD, Rosa S, Spampinato E. - In: JOURNAL OF THE KNOWLEDGE ECONOMY. - ISSN 1868-7865. - STAMPA. - 7:2(2016), pp. 388-412. [10.1007/s13132-016-0361-0]
Recupero DR, Castronovo M, Consoli S, Costanzo T, Gangemi A, Grasso L, Lodi G, Merendino G, Mongiovi M, Presutti V, Rapisarda SD, Rosa S, Spampinato E
File in questo prodotto:
Eventuali allegati, non sono esposti

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11585/620535
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 39
  • ???jsp.display-item.citation.isi??? 20
social impact