Consumer contracts too often present clauses that are potentially unfair to the subscriber. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses in online contracts. Results show that the proposed system could provide a valuable tool for lawyers and consumers alike.

Automated detection of unfair clauses in online consumer contracts

Contissa, Giuseppe;Lagioia, Francesca;Sartor, Giovanni;Torroni, Paolo
2017

Abstract

Consumer contracts too often present clauses that are potentially unfair to the subscriber. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses in online contracts. Results show that the proposed system could provide a valuable tool for lawyers and consumers alike.
Frontiers in Artificial Intelligence and Applications
145
154
Lippi, Marco; Palka, Przemyslaw; Contissa, Giuseppe; Lagioia, Francesca; Micklitz, Hans-Wolfgang; Panagis, Yannis; Sartor, Giovanni; Torroni, Paolo
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11585/614844
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