The paper analyzes the influence of tourist heterogeneity on the Tourist Local System Overall Satisfaction and its changes over time. We investigate two aspects: if different tourists segmented according to their trip motivation (seaside, conference and sport) show the same pattern of evaluation toward some relevant features of the TLS and if the evaluation scheme is dynamic. At this aim, a Multigroup-Multiwaves Lisrel model is esti- mated on a data set from the Tourist Satisfaction Survey, conducted in Rimini from 2004 to 2006 by the Faculty of Statistics – University of Bologna. The analysis shows that tour- ist evaluation scheme toward Rimini is quite similar among groups and over time, sug- gesting that differences among tourists do not affect TLS satisfaction
Bernini C., Cagnone S. (2007). Multigroup-Multiwaves Lisrel Modeling in Tourist Satisfaction Analysis. STATISTICA, 3, 235-252.
Multigroup-Multiwaves Lisrel Modeling in Tourist Satisfaction Analysis
BERNINI, CRISTINA;CAGNONE, SILVIA
2007
Abstract
The paper analyzes the influence of tourist heterogeneity on the Tourist Local System Overall Satisfaction and its changes over time. We investigate two aspects: if different tourists segmented according to their trip motivation (seaside, conference and sport) show the same pattern of evaluation toward some relevant features of the TLS and if the evaluation scheme is dynamic. At this aim, a Multigroup-Multiwaves Lisrel model is esti- mated on a data set from the Tourist Satisfaction Survey, conducted in Rimini from 2004 to 2006 by the Faculty of Statistics – University of Bologna. The analysis shows that tour- ist evaluation scheme toward Rimini is quite similar among groups and over time, sug- gesting that differences among tourists do not affect TLS satisfactionI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
