We discuss outsourcing risk in relation to different governance models, and provide a framework for classifying the risk related to an outsourcing choice. We argue that different kinds of outsourcing have different degrees of risk, and that the governance model needed for successful outsourcing is contingent on the nature and amount of that risk. As result, municipalities need to use several different governance models, each attuned to the degree of risk of the service being outsourced. Moreover, a municipality’s managers must be especially careful not to outsource a service unless they have the capability to manage the requisite governance model.

A CONTINGENCY APPROACH TO MANAGING OUTSOURCING RISK IN MUNICIPALITIES

FARNETI, FEDERICA;
2008

Abstract

We discuss outsourcing risk in relation to different governance models, and provide a framework for classifying the risk related to an outsourcing choice. We argue that different kinds of outsourcing have different degrees of risk, and that the governance model needed for successful outsourcing is contingent on the nature and amount of that risk. As result, municipalities need to use several different governance models, each attuned to the degree of risk of the service being outsourced. Moreover, a municipality’s managers must be especially careful not to outsource a service unless they have the capability to manage the requisite governance model.
PUBLIC MANAGEMENT REVIEW
Farneti F.; Young D.W.
File in questo prodotto:
Eventuali allegati, non sono esposti

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11585/49794
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 16
  • ???jsp.display-item.citation.isi??? 15
social impact