Feedback to employees is an important management tool, and the literature demonstrates that it has a positive eff ect on learning, motivation, and job performance. This study investigates in a non-U.S. context the psychometric properties of the Feedback Orientation Scale. Data were gathered from a sample of 202 salespersons from a large South African fi rm within the industrial fuels and lubricants sector. Confi rmatory Factor Analysis provided evidence for the intended dimensionality, reliability, and convergent and discriminant validity of the scale.
Psychometric Properties of the Feedback Orientation Scale among South African Salespersons / Neil Lilford, N; Albert, Caruana; Leyland, Pitt. - In: PSYCHOLOGICAL REPORTS. - ISSN 0033-2941. - STAMPA. - 114:1(2014), pp. 126-133. [10.2466/08.03.PR0.114k12w5]
Psychometric Properties of the Feedback Orientation Scale among South African Salespersons
ALbert Caruana;
2014
Abstract
Feedback to employees is an important management tool, and the literature demonstrates that it has a positive eff ect on learning, motivation, and job performance. This study investigates in a non-U.S. context the psychometric properties of the Feedback Orientation Scale. Data were gathered from a sample of 202 salespersons from a large South African fi rm within the industrial fuels and lubricants sector. Confi rmatory Factor Analysis provided evidence for the intended dimensionality, reliability, and convergent and discriminant validity of the scale.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
