The study presents an overview of the consequences that Gov 2.0 technologies, embedded in European governments’ strategies, have on public services at a practical level. The research draws upon an in depth study of the Gov 2.0 strategies of the European Union and specifically, four major European economies, namely: Germany, France, Italy and the United Kingdom. Furthermore, our aims assess the extent of the shift from Gov 1.0 to Gov 2.0 technologies in the declared strategies of those aforementioned countries, and ascertaining the direct results between officially adopted strategies and actual practices put in place to foster public sector democracy.

Gardini S., Mattei M.M., Orelli R.L. (2012). Gov 2.0 Theory and Practice for Service Delivery. PROCEDIA: SOCIAL & BEHAVIORAL SCIENCES, 62, 122-127 [10.1016/j.sbspro.2012.09.021].

Gov 2.0 Theory and Practice for Service Delivery

GARDINI, SILVIA;MATTEI, MARCO MARIA;ORELLI, REBECCA LEVY
2012

Abstract

The study presents an overview of the consequences that Gov 2.0 technologies, embedded in European governments’ strategies, have on public services at a practical level. The research draws upon an in depth study of the Gov 2.0 strategies of the European Union and specifically, four major European economies, namely: Germany, France, Italy and the United Kingdom. Furthermore, our aims assess the extent of the shift from Gov 1.0 to Gov 2.0 technologies in the declared strategies of those aforementioned countries, and ascertaining the direct results between officially adopted strategies and actual practices put in place to foster public sector democracy.
2012
Gardini S., Mattei M.M., Orelli R.L. (2012). Gov 2.0 Theory and Practice for Service Delivery. PROCEDIA: SOCIAL & BEHAVIORAL SCIENCES, 62, 122-127 [10.1016/j.sbspro.2012.09.021].
Gardini S.; Mattei M.M.; Orelli R.L.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11585/120528
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