The chapter presents an account of the likely consequences that performance monitoring systems have on public service transparency and accountability through e-government technology. The research draws upon a study on the Brunetta reform (from the name of the Ministry of Public Administration) to foster public sectorproductivity, whose key principles are efficiency, meritocracy, accountability, and transparency. Specifically we outline the rationale for introducing performance monitoring technologies in public central administrations (ministries), the use the central government made of the system and the ways in which central public administrations responded to such compulsory performance monitoring system.

Del Sordo C., Orelli R. L., Padovani E., Deidda Gagliardo E. (2012). Bridging E-Government and Performance in the Italian Public Sector. NEW YORK : Routledge.

Bridging E-Government and Performance in the Italian Public Sector

DEL SORDO, CARLOTTA;ORELLI, REBECCA LEVY;PADOVANI, EMANUELE;DEIDDA GAGLIARDO, ENRICO
2012

Abstract

The chapter presents an account of the likely consequences that performance monitoring systems have on public service transparency and accountability through e-government technology. The research draws upon a study on the Brunetta reform (from the name of the Ministry of Public Administration) to foster public sectorproductivity, whose key principles are efficiency, meritocracy, accountability, and transparency. Specifically we outline the rationale for introducing performance monitoring technologies in public central administrations (ministries), the use the central government made of the system and the ways in which central public administrations responded to such compulsory performance monitoring system.
2012
Public Sector Transformation through E-Government: Experiences from Europe and North America
60
73
Del Sordo C., Orelli R. L., Padovani E., Deidda Gagliardo E. (2012). Bridging E-Government and Performance in the Italian Public Sector. NEW YORK : Routledge.
Del Sordo C.; Orelli R. L.; Padovani E.; Deidda Gagliardo E.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11585/117811
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