Towards IT/OT integration in industry digitalization: A comprehensive survey

According to both academic and industry perspectives, the Fourth Industrial Revolution has brought about a paradigm shift in the manufacturing sector enabling companies to enhance their competitiveness in the global market. To achieve this goal, manufacturing companies will need to undertake a deep digital transformation, primarily by introducing advanced Information Technology into traditionally less digitalized departments, such as shop floors, where Operational Technology currently dominate. For the full achievement of Industry 4.0 revolution objectives, practitioners believe in the strong requirement of a progressive and tight integration between IT and OT departments. In the depicted scenario, communication technologies are expected to play a pivotal role in facilitating the integration process, but other more recent and advanced IT have also proven helpful. In particular, the topic of IT/OT integration has attracted significant attention from various research communities that have sought to identify both the opportunities and challenges associated with its implementation. Although some good surveys of those works have appeared in the literature, to the best of our knowledge, no comprehensive review has yet been conducted that is fully dedicated to the topic of IT/OT convergence. In this paper, we propose a holistic approach to examine the various dimensions of IT/OT integration, which we classify into five interconnected realms, Communication, IT-Driven Support to OT, Human Centricity, Advanced Industrial Control Systems, and cybersecurity. Furthermore, we develop a realm-oriented taxonomy to organize the surveyed works in a structured manner, offering readers a clear overview of the current state of the literature, along with insights into unexplored opportunities and future directions for IT/OT integration.