From Digital Services to Sustainable Ones: Novel Industry 5.0 Environments Enhanced by Observability

The rapid evolution of Information Technologies is deeply transforming manufacturing, demanding innovative and enhanced production paradigms. Industry 5.0 further advances that transformation by fostering a more resilient, sustainable, and human-centric industrial ecosystem, built on the seamless integration of all value chains. This shift requires the timely collection and intelligent analysis of vast, heterogeneous data sources, including IoT devices, digital services, crowdsourcing platforms, and last but not least important human input, which is essential to drive innovation. With sustainability as a key priority, pervasive monitoring not only enables optimization to reduce greenhouse gas emissions but also plays a strategic role across the manufacturing economy. This work introduces Observability platform for Industry 5.0 (ObsI5), a novel observability framework specifically designed to support Industry 5.0 environments. ObsI5 extends cloud-native observability tools, originally developed for IT service monitoring, into manufacturing infrastructures, enabling the collection, analysis, and control of data across both IT and OT domains. Our solution integrates human contributions as active data sources and leverages standard observability practices to extract actionable insights from all available resources. We validate ObsI5 through a dedicated test bed, demonstrating its ability to meet the strict requirements of Industry 5.0 in terms of timeliness, security, and modularity.