We present ACME: A Chatbot for asylum-seeking Migrants in Europe. ACME relies on computational argumentation and aims to help migrants identify the highest level of protection they can apply for. This would contribute to a more sustainable migration by reducing the load on territorial commissions, Courts, and humanitarian organizations supporting asylum applicants. We describe the background context, system architecture, underlying technologies, and a case study used to validate the tool with domain experts.
Fazzinga, B., Palmieri, E., Vestoso, M., Bolognini, L., Galassi, A., Furfaro, F., et al. (2024). A Chatbot for Asylum-Seeking Migrants in Europe [10.1109/ICTAI62512.2024.00104].
A Chatbot for Asylum-Seeking Migrants in Europe
Palmieri ElenaCo-primo
;Bolognini Luca;Galassi Andrea
;Torroni Paolo
2024
Abstract
We present ACME: A Chatbot for asylum-seeking Migrants in Europe. ACME relies on computational argumentation and aims to help migrants identify the highest level of protection they can apply for. This would contribute to a more sustainable migration by reducing the load on territorial commissions, Courts, and humanitarian organizations supporting asylum applicants. We describe the background context, system architecture, underlying technologies, and a case study used to validate the tool with domain experts.| File | Dimensione | Formato | |
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