Consumer contracts often contain unfair clauses, in apparent violation of the rel- evant legislation. In this paper we present a new methodology for evaluating such clauses in online Terms of Services. We expand a set of tagged documents (terms of service), with a structured corpus where unfair clauses are liked to a knowledge base of rationales for unfairness, and experiment with machine learning methods on this expanded training set. Our experimental study is based on deep neural net- works that aim to combine learning and reasoning tasks, one major example being Memory Networks. Preliminary results show that this approach may not only pro- vide reasons and explanations to the user, but also enhance the automated detection of unfair clauses.
Lagioia Francesca, Ruggeri Federico, Drazewski Kasper, Lippi Marco, Micklitz Hans-Wolfgang, Torroni Paolo, et al. (2019). Deep Learning for Detecting and Explaining Unfairness in Consumer Contracts. Amsterdam : IOS Press [10.3233/FAIA190305].
Deep Learning for Detecting and Explaining Unfairness in Consumer Contracts
Lagioia Francesca
;Ruggeri Federico
;Torroni Paolo;Sartor Giovanni
2019
Abstract
Consumer contracts often contain unfair clauses, in apparent violation of the rel- evant legislation. In this paper we present a new methodology for evaluating such clauses in online Terms of Services. We expand a set of tagged documents (terms of service), with a structured corpus where unfair clauses are liked to a knowledge base of rationales for unfairness, and experiment with machine learning methods on this expanded training set. Our experimental study is based on deep neural net- works that aim to combine learning and reasoning tasks, one major example being Memory Networks. Preliminary results show that this approach may not only pro- vide reasons and explanations to the user, but also enhance the automated detection of unfair clauses.File | Dimensione | Formato | |
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