The impact of artificial intelligence and information technology on philanthropic organizations: Case studies of non-profit and cultural associations

In this paper, the use of Artificial Intelligence (AI) and Information Technology (IT) in the philanthropic context is examined by the analysis of two operational fields, with the development of case studies. The first implementation concerns the fundraising activity, which is crucial for Non-Profit Organizations to pursue their philanthropic goals. In a recent research field, Decision Support Systems (DSSs) have been developed, which can properly use the Associations’ database information to optimize fundraising strategies. DSSs employ advanced mathematical techniques, soft computing and AI techniques. A description of the framework and the state of the art is developed, with the presentation of a specific DSS, using visualization diagrams for a better understanding. Furthermore, some new challenges are mentioned. The second application regards financial literacy. A guided and interactive computer lab for young persons is developed by considering a class of common financial problems involving a choice. Each model is implemented by constructing a visualization diagram capturing the financial situation and its evolution. This operation consists of the use of computer tools as well, to graphically model quite complex problems and achieve an effective financial choice even in the absence of specific notions of financial mathematics. In this context, a collaboration with a philanthropic cultural Organization is in development to make available a high-end IT solution with the construction of a Web application. The demo version of this specific application is illustrated in detail.