The Job Demands–Resources (JD-R) model postulates that job demands and job resources constitute two processes: the health impairment process, leading to negative outcomes, and the motivational process, leading to positive outcomes. In the current research we extended the JD-R model by including both counterproductive work behaviour (CWB) as a behavioural stressreaction and job-related affect as a mediator in both processes. In a sample of 818 public-sector employees we found support for a model where job demands (workload, role conflict, and interpersonal demands) were associated with abuse/hostility CWB, whereas job resources (decision authority, social support, and promotion prospects) were associated with work engagement. Furthermore, job-related negative affect mediated the relationship between job demands and abuse/hostility CWB, whereas job-related positive affect mediated the relationship between job resources and work engagement. We also found that the impact of job demands on negative affect was attenuated by job resources.
The job demands-resources model and counterproductive work behaviour: The role of job-related affect
BALDUCCI, CRISTIAN;
2011
Abstract
The Job Demands–Resources (JD-R) model postulates that job demands and job resources constitute two processes: the health impairment process, leading to negative outcomes, and the motivational process, leading to positive outcomes. In the current research we extended the JD-R model by including both counterproductive work behaviour (CWB) as a behavioural stressreaction and job-related affect as a mediator in both processes. In a sample of 818 public-sector employees we found support for a model where job demands (workload, role conflict, and interpersonal demands) were associated with abuse/hostility CWB, whereas job resources (decision authority, social support, and promotion prospects) were associated with work engagement. Furthermore, job-related negative affect mediated the relationship between job demands and abuse/hostility CWB, whereas job-related positive affect mediated the relationship between job resources and work engagement. We also found that the impact of job demands on negative affect was attenuated by job resources.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
